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Worst customer company and shipping and delivery group. I purchased couches and had numerous challenges with supply. I last but not least obtained my couches per month later on and they wanted to give me a gift card for $75 dollars that I would wish to utilize to purchase added merchandise. They may be extremely unprofessional and I won't ever buy from this or any Bobs yet again!I am very glad with the services, i acquire sofas from Bob's ever yr as well as a half or two yrs because my cats love to scratch them so I complicate myself with pity, i dealt with Leo Merida, served me to search out the correct sofa. I obtained my cozy sofa And that i continue to exist a fifth ground, the elevator wasn't sufficiently big Hence the fantastic shipping staff took the sofa and used the 4 FLIGHTS to convey it to my condominium!
If I could set 0 stars I might...Here is the offer My mom purchased a mattress for over $2000 waited over two months to obtain it sent...compensated for mattress elimination ( that is obligatory) Irrespective when they haul absent your outdated mattress..every time they last but not least called for supply they had been unwilling to move her old mattress even 8 toes away to the other home.
To start with and very last time I established foot at this locale. Salesman Jonathan didn't fulfill our expectations or wasn't just one bit professional over the products I used to be inquiring about. I went in in hopes of buying a sectional couch set. My spouse and I preferred just one greatly and I was all set to pay out in income but number one particular Jonathan gave me an incorrect cost of $200 far more. Jonathan simply mentioned he was sorry but could not regulate the quoted rate.
Cleanse and nice showroom. Quite pleasant and useful staff members. Our salesman, Wei Sunlight was extremely welcoming and experienced terrific know-how about every little thing during the showroom.
That is my 1st time purchasing from Bobs home furnishings and I am genuinely content with the easy ordering procedure and with sales rep Gina Johonson. She was really useful and kind! Will likely be ordering all over again
Bob's Home furnishings sells second level Household furniture as new each items I purchased were damaged just one was straight away viewed the next one took a year ahead of the issue was regarded both items ended up damaged during the warehouse no quality Manage next ideal I assumed they were high in that was my fault overpriced undervalued merchandise don't go there they obtained me ripped off Will not allow them to do it to you
Zero stars for quality Regulate and customer service Here is my knowledge buying sofas from Bob's Price cut Furniture. In late November of 2018 we ordered two with the Caleb Sofas within the Torrance store. They only have two color selections and we picked the light gray shade which turned out being a Specific get that was designed to consider 4-6 months. They have been shipped in late March of 2019, a little bit longer than four-six weeks... and we by no means received a see letting us know there could well be a hold off. At first glance there have been several apparent difficulties with both equally sofas. If Bob's even has any person accomplishing quality Command they absolutely weren't undertaking their position. On closer inspection there were a great number of complications that we requested for replacements but initially they desired to agenda a repair particular person to see if the issues may be mounted. They never ever gave a window of time simply a text twenty minutes ahead of the repair person arrived. After inspecting the sofas the repair person necessary to check if that they had replacement parts but learned that because it was a special get they did not have it.
On 7/two, Amanda referred to as me to reschesule my appointment again for the 7 days of seven/23-seven/27 due to their stock day again is seven/21. Truly?!!! When I bought the products on May, they explained to me inventory day are going to be June 29th. Now, they changed it all over again. I've been expecting almost nothing. Their get the job done is preposterous. Never obtain anything from them! Squander of money. Spoke to on the list of manager Brenda and he or she claimed she simply cannot do anything over it even refund. So I chose to do shipping on the twenty third, they said It truly is already closed. I can not consider they are the worst! Named customer treatment and so they explained It is really ok for refund So I made a decision to create a full refund on my sofa set. Sad to say, they will not provide a refund to the shipping fee of the couch eventhought they will choose it and given that it ought to be replaced in the 1st place due to a stain. Even the goods that in no way delivered, they won't give refund. Preposterous! They should close! Right until I identified as them several times and finally got a present card. Which they claimed it will be a card and I am able to use it online. Which happens to be great for me due to the fact I don't wanna go for their store any more. They stated It's going to be 1-3 times. Never acquired it. I've waited all over again for weeks. Continue contacting them. Until finally they claimed Will probably be a store credit score. So I did not experienced a decision but to go yet again to that hell place. Don't purchase something from them. Customer assistance is very bad!
Initial, I want to say thank you for the help and persistence to Sales Associate identify Leo. He was very valuable, courteous, and in-depth explaining the prices and with regard to the furnitures. This Bob locale is massive as compared to the Bob in other locations I been way too.Good home furnishings range and terrific rates.
He directed us towards the supervisor. The supervisor seemingly hasn't listened to the indicating "the customer is often ideal", and made a decision to generally accused us of lying due to the fact his saleswoman has "labored here a long time and would hardly ever say that". After a long argument of him proclaiming that the customer was Completely wrong, he lastly made a decision to give us free shipping...keep reading. The shipping: Bob's called us the day right before shipping and delivery and gave us the window of 1:47pm-four:47pm. At two pm on the working day of supply, I checked the status only to locate the desk wouldn't get there right until after 6 (and our creating only accepts deliveries right until five). Long story shorter...seven:45pm the desk at last comes. The delivery guys had been Pretty unprofessional And that i even caught them wandering via parts of my residence that they should not happen to be in to the shipping of the kitchen area desk. A person person even asked to employ my bathroom, that is incredibly unprofessional. They must provide the desk and leave. Time period. In summary: By no means Hardly ever NEVER Get Nearly anything FROM BOB'S. This was the WORST Practical experience I have ever had and I would rather spend 10x the price to by no means perform with this horrible company all over again.
Furthermore, I bought the Guardian protection insurance. It is important to understand that there must be a reportable click here incident in order to qualify for coverage, but even after offering them with an incident, it wasn't as much as snuff for Guardian and so they denied my coverage. Thankfully this was a manufacturing challenge and after working with Bob's instantly, they took superior care of me. I truly value my browsing technician, William, who got straight to The purpose and was an complete pleasure to obtain in my home.
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Bob’s Discounted Furniture also offers an array of desk chairs to suit just about every style. Opt for a standard office style with a classy wooden chair, or add a little bit of flair with a modern day chair covered with faux fur.